Our Policies

  • All sessions are by appointment only and we ask that you arrive on time to minimize distractions.
  • All correspondence is done through email or text – waitlist notifications, receipts, confirmations, and cancellations. So please, make sure you have an active email address entered into your account profile, and the Email Opt-In button checked.
  • Don’t worry, this email is only used for important communication, not spam. To ensure your spam filter will allow our emails through, you should add “info@pilatesevolution.com” and +1.516.240.5609 to your contact list, address book, or whitelist. Search the help section of your email provider to find details on how to do this.
  • All sessions must be reserved with a valid credit card or on an active package. All sales are final. No refunds or exchanges.
  • Instructors and classes are subject to change.
  • Sessions are 50 minutes long.
  • 24-hour cancellation policy is strictly enforced for all sessions – if you cancel less than 24 hours before your scheduled visit, you will be charged the full price.
  • There are no make-up sessions and no credit is given for missed classes.
  • Students new to Pilates must complete 10 private sessions prior to joining a reformer class.
  • Please observe our no cell phone policy. Phones may be kept next to the apparatus, but they must be set to vibrate.
  • Please do not wear perfume to the studio as several clients are severely allergic.
  • Please keep conversation to a minimum during class to allow everyone to concentrate on the learning experience.
  • Please wipe down all apparatus so they are set-up and ready for the next person.
  • Kindly refrain from loud conversation and leave the workout area quickly after class, so the next class may begin promptly and without distraction.
  • Please sign in upon arrival and address schedule concerns prior to or after your session.
  • Please note that inconsistent attendance for a standing spot may result in the loss of that spot.

Have Questions?

Please call (516-767-1761), email (info@pilatesevolution.com) or message us by filling out the form below.

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Upcoming Workshops

Continuing education is very important to us and our instructors. We want to make sure that our staff is up to date with their skills. And throughout the year, we host various workshops that offer continuing education credits (CECs).