All sessions are by appointment only and we ask that you arrive on time to minimize distractions All sessions must be reserved with a valid credit card or on an active package – all sales are final.  No refunds or exchanges. Instructors and classes are subject to change Sessions are 50 minutes long 24 hour cancellation policy is strictly enforced for all sessions – if you cancel less than 24 hours before your scheduled visit, you will be charged the full price of the visit. There are no make-up sessions and no credit is given for missed classes Students new to Pilates must complete 10 private sessions prior to joining a reformer class Please observe our no cell phone policy – phones may be kept next to equipment set to vibrate Please do not wear perfume to the studio as several clients are severely allergic Please keep conversation to a minimum during class to allow everyone to concentrate on the learning experience Please leave all apparatus wiped clean, set-up and ready for the next person Kindly refrain from loud conversation and leave the workout area quickly after class so the next class may begin promptly and without distraction Please sign in upon arrival and address schedule concerns prior to or after your session Please note that inconsistent attendance for a standing spot may result in the loss of that spot